Global capability centres are rewriting white-collar India
Over 1,700 GCCs now employ close to two million people. The data shows they are climbing the value chain faster than the IT services giants did.
Arjun Nair
7 min read
While the IT services majors dominate the headlines, the fastest-growing employer of India’s engineering graduates is a category most people cannot name: the global capability centre, the in-house India arm of a multinational.
The quiet doubling
Estimated GCC employment in India, millions
The salary data is where the story sharpens. Median GCC compensation runs meaningfully above services-industry benchmarks for equivalent roles, and the roles themselves are shifting from support functions toward product engineering, design and research. Hyderabad and Pune are gaining share from Bengaluru — a decentralisation the office-rental data confirms.
Written by
Arjun Nair
Arjun writes on markets and corporate finance. Before journalism, he spent five years as a sell-side equity analyst.
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